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In the UK 0800 numbers are free of charge to call and are also known an non geographic numbers. Most widely used by Charities for fundraising. 0800 numbers are also known as toll free numbers. Some examples of how 0800 can be of advantage to businesses are as follows:

• 0800 number encourages useful feedback from your customers
• As a free number you could potentially increase the number of business.
• Also can be used for live answering service
• Can also use call data to find more information about the call
• Used for various marketing activities and programmes.
• Businesses that use non-geographic numbers are likely to see an increase in enquiries from outside of the actual location they are based.

These numbers can help smarted up the way the businesses deal with their calls or customers by using call management systems.

Private or personal numbers can be provided for their customers to easily remember the number and call them back.

The disadvantage of having a 0800 number is that, the cost of call from mobiles and it also varies regarding mobile networks, normally it is free to call 0800 numbers from any landline. The calls from mobiles phone will obviously increase as we forward to a modern and fast moving world, currently a call to 0800 number call costs upto 20p per minute.

Whereas other than 0800 numbers there are other premium rate numbers which businesses use, for examples; 0844, 0871 and 0845 numbers and as we move forward the new technology of VOIP telephony are more and more coming into various of businesses around the World.