Frequently Questions And Solutions When Using Laptop Battery
Question 1: the battery is installed several times, still can not boot?
Possible reasons:
1. The battery installed bad.
2. the battery did not use for a long-term.
3. Depth of discharge protected.
4. Other reasons.
Solution:
1. Carefully examined whether the computer interface and battery interface connection is correct.
2. Installed the battery, use the adapter to charge for a while to activate the battery, disconnect the adapter in the off state, and re-boot.
3. Please contact for a new battery.
4. Contact after-sales service or local franchiser.
Question 2: the laptop battery is not used for some time, the power reduced or no electricity when re-use
Possible reasons:
1. No charge 50% to store, electricity itself is very small
2. Subject to the battery quality or the environmental impact, the battery power naturally ullage
3. Shelved for too long without regular charging and discharging of the battery which caused the natural decay .
Solution:
1. it can be normal used after 100% charge.
2. A normal phenomenon, can be used normally after recharge.
3. Please replace a new battery.
Question 3: battery shows charging has been completed (100%), but after AC power is disconnected, the battery can not normally supply and cause the computer crash.
Possible reasons: 1. The working environment temperature is too high, causing the battery over-temperature protection. 2. The battery had problems in the process of charging, leading to electricity display distortion.
Solution:
1. Turn off the computer, remove the battery for cooling and use in the normal indoor environment, the battery over-temperature protection can be automatically restored
2. Using the original battery to detect fault under the same conditions. If the original battery has no such problem, you need to contact after-sales service or local franchiser.
Question 4: after install the battery, the laptop could work properly, and also be able to charge and discharge, but the battery information display is not complete, only shows parts of the information.
Possible reason:
Battery or laptop interface contact bad or the data exchange interface didn’t work
Solution:
replace the original battery, if it is the same fault, it is laptop or battery interface damaged, need to repair. If the failure eliminate, it is part of the battery output interface damaged, please contact the local franchiser or after-sales service to replace the battery.
Question 5: after install the battery, the laptop battery indicator has been in a state of blinking and notebook tips for non-compliant
Possible reason:
This is part of the battery and notebook compatibility issues
Solution:
Contact after-sales Service or distributor
Question 6: the computer automatically shuts down immediately after install the battery in the state with an adapter
Possible reason:
Battery failure, may be the interface short-circuit the battery
Solution:
Remove the battery immediately, and do not try to install the battery again. Please contact the distributor to replace the battery.
The most common situation is that the laptop is running at full speed when using battery, the current is too large to result in automatic protection. For example, to capture the contents of DVD discs from the drive into the mobile hard disk, both host and peripheral are consuming power, it is likely to make current beyond the battery standards of protection, in this case do not panic, as long as to disconnect peripherals to wait about 10 minutes and then reboot.
There is also a common situation that using laptop computer in a hot environment and high-load operation using the battery, so that the ambient temperature plus the heat generated by the battery self-discharge may exceed the battery protection circuitpreset temperature. Encountered such a situation should remove the battery and placed in a cooler place (remember not to put into the refrigerator for frozen!), After half an hour should be back to normal. The damage of high temperature is relatively large to the lithium battery, less than a last resort should be avoided to high-load use the laptop in high-temperature environment.
In order to maintain the BIOS state, a lot of notebook computers have the battery calibration option, simply speaking, this function will make the notebook battery full charged and complete discharge to no electricity, and then re-filled, this have a certain correction for the accumulated error caused by long time not completely discharge. However, please note the correction in the BIOS spent rather a long time, if you do this, preferably before going to sleep.
Many models also have Windows discharge functions. This can save time, emendation while working. Battery Calibration should not be too often, the frequently deep discharge can shorten the battery life, it is recommended two to three months to do it once.
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